Shipping and Return Conditions
Shipping Policy:
Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods: We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected at checkout.
For local orders we offer pickup or same day shipping.
Shipping Costs: Standard shipping is complimentary for orders over $100. For orders under $100, a flat rate shipping fee will apply. Expedited shipping options are available at an additional cost.
International Shipping: We ship internationally. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Return Policy:
Returns are accepted within 14 days of receiving your order. To initiate a return, please contact our customer service team to obtain a return authorization.
Condition of Items: Items must be returned in their original condition, unworn, and with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these conditions.
Return Shipping: The customer is responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the safe return of your item.
Refunds: Once your return is received and inspected, a refund will be issued to your original payment method. Please allow 5-7 business days for the refund to appear in your account.
Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
For any questions or assistance with shipping and returns, please contact our customer service team at info@clarlinrivera.com or (+1).829.345.0228.
Payment Methods
We offer a range of secure payment options to make your shopping experience as convenient as possible:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: You can choose to pay via PayPal for a quick and secure checkout.
Bank Transfers: For local purchases or special requests, we offer bank transfer payments. Please contact our customer service team for details on this option.
All transactions are processed through secure and encrypted channels to ensure the safety of your personal information.
If you encounter any issues or have questions about payment options, please reach out to our customer service team at info@clarlinrivera.com or +1.829.345.0228.